How do I record a voicemail greeting?
Create more personal messages for your callers when you're unavailable.
- Press the voicemail button on your phone or dial *99 to access the voicemail menu.
- Press 0 for Mailbox Options.
- Record the desired greeting type:
Setting Description Press 1 to record an Unavailable Message Default and most common greeting used for a voicemail box. Press 2 to record a Busy Message Alternate greeting for use in a dial plan. Press 3 to record a Name Plays the recorded name followed by an automated message (only plays if no unavailable message exists). Press 4 to record a Temporary Message When recorded, this message overrides any other voicemail greetings. To remove a temporary message, it must be deleted.
- Follow the voice prompts to accept, review, or re-record the recording. Tip: To delete a temporary message, dial *98 or *99 to access the voicemail menu. Press 0 for Mailbox Options, 4 for Record Temporary Message, and then 2 to Delete Temporary Message. If you are a system admin, you can also delete these directly from the admin portal.