HELP FILE
How to Join a Training
You have lots of options when it comes to joining trainings! You can use the desktop app on your Windows or Mac Computer, use a Chrome browser to join online, or even join on the go using your iOS, Android or Windows Phone device. See Compare Join Methods to learn more about which of the 3 available join methods you will use.
Download the software now
To save you time, we've designed the desktop software to automatically install itself when you join a session. When you click Download below, you will be launched into the waiting room a test meeting. Note that this is not a live session, so as soon as you see the confirmation screen appear you can exit. |
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Join from the Join URL (a)
Once you register for a session, the Confirmation email will include a Join button. You can click Join to automatically launch the URL, or you can click Add to calendar to see the unique link.

Join from the Session ID (b)
- If you are on a computer, open a web browser (Chrome preferred) and go to www.gotomeeting.com/training/join-training and enter the 9-digit training ID.
- If you are on a mobile device, first download the iOS or Android app. Then open the app and enter the Meeting ID.
- If you are on a computer and have the desktop app installed, you can also join directly by right-clicking the daisy icon in the system tray
(Windows) or toolbar (Mac), selecting Join and entering the Meeting ID.
Compare join methods
When you join a training, there are 3 unique methods with which you can be launched into session. They will vary depending on things like operating system and browser type.
Instant Join app | Desktop app | Mobile apps |
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No download required – Join online from a web browser on your Windows, Mac, Linux or Google Chrome OS computer | Desktop app required – Join from software downloaded onto your Windows or Mac computer | Mobile app required – Join on the go from your mobile phone or tablet |
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