How do I manage my emergency locations?
View and manage all of your emergency locations in one place. Only available in the U.S. and Canada.
Note: This feature is being released in a phased rollout and may not be available on your account yet.
Before you begin: You must have the
Super admin role/permission.
- Sign in to GoTo Admin.
- From the left navigation, scroll toward the bottom and select .
Option Description To add an emergency location Register a location with an emergency address and callback number To edit an emergency location - Choose a location.
- Select Overview > Details >
Edit or 
on the top right to make changes.
To assign a user to an emergency location Assign a user to an emergency location. To assign a device to an emergency location Assign a device to an emergency location To enable emergency service call alerts for all registered emergency locations Add a user's email so they are notified when a 911 call is placed for all emergency locations: - Enable the feature in .
To enable emergency service call alerts for an individual emergency location Add a user's email so they are notified when a 911 call is placed for an individual emergency location: - Choose a location.
- Select Settings.
- Enable Emergency service call notification.
- Select Edit and add the email(s) of user(s) so they will be notified.
To set a default emergency location for your entire account Enable the feature in . To remove an emergency registration from a location - Choose a location.
- Select Overview > Details > Edit and then toggle off Emergency location.