Schedule and Start Webinars via Android

Join Webinars via Android

Can I use the app to join sessions?

How can I download the app?

What are the minimum system requirements for joining a session from my Android device?

How do I join a meeting on my calendar from the app?

Can I schedule meetings from the GoToMeeting app?

Can I host sessions on the app?

What are some of the unsupported GoTo Webinar features?

Can I record a session from my Android?

Can I chat from the app?

Why do I see an “Unable to Join the Meeting” error telling me that the Meeting ID is invalid?

Why do I have to enable cookies to join? How do I enable cookies on my browser?

I prefer to dial in to the audio conference by telephone. Where can I find the Audio PIN?

Why am I disconnected from GoToMeeting when I try dialing in from my phone?

If you’re running Android 5 or higher, you can install the GoTo Webinar app from the Google Play Store to join webinars as an attendee. If you're a GoTo Webinar organizer, you can log in and schedule a webinar but you won't be able to start it so we recommend making someone else a co-organizer or panelist.

We recommend using devices with a 1Ghz processor or higher for optimal performance.

You can download the GoTo Webinar app from the Google Play Store by signing in to your Google account that's linked with your Android device and searching for the GoTo Webinar app. If you don’t see an Install button, you may not be running Android 4.4 or higher (the minimum system requirement needed to install the GoTo Webinar app).

• Android 5 or higher
• 1 Ghz CPU or higher recommended
• WiFi or 3G connection (WiFi and headset recommended)
• Free GoTo Webinar App from Google Play

Webinars in the Android Calendar app sync with the GoTo Webinar app so you will see a list of your upcoming meetings on the home screen. You can quickly join a meeting by tapping the name of the meeting.

Yes, you can schedule webinars from the GoTo Webinar app by tapping the Schedule a Webinar button.

Unfortunately, you can't start webinars from your Android device at this time. However, you can start webinars from a computer and then join (as an organizer) from an Android device as a secondary app. This will help with managing attentiveness and likes.

Organizers and panelists can't do the following:

• Host a GoTo Webinar session
• Join a session from a panelist invitation email

• Share their screen or accept Presenter Control

No, you cannot currently record sessions from an Android device.

Chat is currently unsupported for GoTo Webinar.

If you manually entered the webinar ID, double check to see that you typed it correctly.

If your browser is set to disable cookies, you must first enable cookies before you can join a session. To enable cookies, go to your browser's settings and select Accept Cookies.

You do not need an Audio PIN to dial in to the audio conference by telephone. To dial in to the audio conference by telephone, you can set your default audio to Phone by going to the Settings tab and selecting the Phone icon next to Default Audio. If your default audio is set to Phone and you join a meeting from an Android device, you will be automatically dialed in to the meeting.

You can see if you are connected to the meeting by VoIP or telephone in the Audio tab. If the organizer has provided dial-in phone numbers, you can switch to telephone by tapping Switch to Phone in the Audio Tab. In the Audio tab, you'll see a list of phone numbers associated with the session. If the organizer provides international country numbers, you can choose which country you want to dial into. Once you tap Dial, you will automatically dial in to the conference from your Phone app and will need to navigate back to the GoToMeeting app to return to the session.

If you’re using a device that doesn’t allow simultaneous data and voice sharing (CDMA), you must connect to the Internet from a WiFi network to dial in using the same device you use to join the session; otherwise, you’ll be disconnected from GoTo Webinar. If you aren’t connected to the Internet through WiFi, you must use your device’s mic and speakers (VoIP) or dial in with a different device to connect to audio.