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Register for a Webinar

To join a webinar as an attendee, you have to first register for the session ahead of time using the registration URL (usually starts with https://attendee.gotowebinar.com/register/) in the GoTo Webinar invitation.

Attention: You do not need to sign in or create an account as an attendee.
  1. From your GoTo Webinar invitation email, select the Registration URL to open the registration form.
    Note: In some cases, the organizer may have shared the registration URL directly in which case, the invitation email is not needed. It will begin with https://attendee.gotowebinar.com/register/.
  2. Complete all required fields, including your first name, last name, and email address. If prompted, accept the organizer's webinar disclaimer by checking the box.
  3. Select Register.

    Result: Once you've successfully registered, you'll see a Registration Confirmation page. You will also be automatically subscribed to receive a confirmation email with join information, either immediately or upon approval, depending on the organizers setting preference for this session. If you want to stop receiving these emails, select the Stop GoTo Webinar emails link at the footer of any confirmation or reminder email.

  4. Optional: Add the event to your calendar so you are notified of when to join:
    1. From your confirmation email, select Add to Calendar, and then select the desired calendar type (Outlook, Google, or iCal).

      Result: A calendar file will download in your browser. You need to select the file to open it, at which point, you will see a new calendar event with all the webinar details.

      Tip: Sometimes with Outlook specifically, they may treat the invitation like an event you're hosting rather than just adding it to your calendar for you as a participant. When this happens, you will see a Send Update option in the main canvas rather than the traditional Save option after downloading and opening the ICS file. Do not select Send Update. Instead, select File > Save & Close to save the event to your calendar properly.

    2. Make any notes or customizations (such as the reminder), and then select Save.
    Fastpath: If you are on the "You've Registered!" page, you can select Add to calendar from there directly, rather than from the confirmation email. The following steps will be the same. However, depending on the organizer's approval settings for this session, you may not receive the join details until after the organizer has approved you. If this is the case, you will need to add the event from the confirmation email.

    Troubleshooting: We've received some reports that Windows users cannot add a custom series/sequence webinar event directly to the calendar through the ICS file. If you run into this situation, import the event via the Outlook app instead.

If you are running into trouble while registering, there are a couple of factors to consider. First, make sure that you are using a valid email address format while registering and that you are using a supported browser to complete the form. We recommend using the most recent 2 versions of Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge. Please check your browser version and update, if needed. If you see either of the following two messages, you can contact the organizer directly for further clarification and help at their discretion:
  • Webinar is full — This means the session has reached the maximum number of registrants allowed.
  • You do not have access — This means that the organizer has rescricted certain domains for security measures.
What to do next: To best prepare for your upcoming session, we recommend you run a system check to ensure compatibility, and download any needed software ahead of time. There will be links to do these tasks on the confirmation email. Should you need to contact the organizer for any reason, their contact information can be found in both the registration confirmation email and any reminder emails. When it's time for the session to start, select Join URL in your confirmation email.
Note: Please don't share this URL with anyone as it is unique to you. However, the same URL can be used to join all sessions in a webinar sequence should that be applicable to you. If you are registering for a series instead where you choose which ones you'll attend, then a new URL specific to each session will be provided with each session's confirmation email.

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