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How can we help you?

HELP FILE

Audio Help and FAQs

Below are a few commonly asked questions about connecting to the audio conference during a session.

Audio FAQs

Why can't I hear anyone?

Why can't anyone hear me?

Why can't I connect to audio with my mic and speakers (VoIP)?

Why can't I connect to audio with my telephone?

How do I fix audio feedback (echo, static) during my session?

How do I fix poor, choppy or robotic audio quality?

Why can I hear audio but not see the presentation?

What is the Audio PIN?

Can I provide my own phone numbers for sessions?

Provide International Phone Numbers

Can I broadcast my computer audio to meeting participants?

More audio help for everyone

Available Audio Modes

Connect to Audio using your Telephone

Connect to Audio using the Internet (Mic and Speakers)

Connect to Audio using Custom Audio Info

Switch Audio Modes in Session

Mute and Unmute Yourself

Join Sessions Muted

Test your Mic and Speakers (VoIP)

Manage Phone Audio via Keypad Commands

More audio help for organizers

Mute and Unmute your Attendees

Set Default Audio Options

Enable/Disable On-Hold Beeps and Entry Chimes

Provide Toll-Free Phone Numbers

Toll-Free Numbers FAQs

Related Articles
  • Available Audio Modes
  • What is the Audio PIN?
  • What is "full-band" audio?
  • Toll-Free Numbers FAQs
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