How do I change my current GoTo Meeting subscription plan?
The billing contact for your account can modify your GoTo Meeting subscription plan at any time to unlock advanced features, add additional user licenses, or change your billing period.
When you make changes to existing subscriptions, the changes will take effect immediately and will be automatically adjusted and pro-rated against your current account balance. Please note that you can reduce the number of user licenses online, but if you wish to downgrade your subscription plan tier select
Contact Support for help.
Note: If you encounter something different than the steps shown below, please view Corporate Billing Portal FAQs.
Results: You have changed your subscription plan, and your new billing period begins today.
What to do next: If you increased your number of user licenses, don't forget to assign them to your users so they can log in to
GoTo Meeting. Learn more at
How do I enable or disable products for a single user?.