HELP FILE

Compare Join Methods

GoToMeeting lets you join sessions from anywhere, no matter what kind of device you're using. You can join using the desktop app, the browser-based Web App, or your phone or tablet.

When you join a meeting , the features and tools that are available to you will vary depending on various things (like your operating system or web browser type). See below to learn more about the different join methods, as well as the differences between join methods.

 

Available join methods

There are 3 basic ways that you can join a session, as shown below.

Web App Desktop app Mobile apps
No download required – Join online from a web browser on your Windows, Mac, Linux or Google Chrome OS computer Desktop app required – Join from software downloaded onto your Windows or Mac computer Mobile app required – Join on the go from your mobile phone or tablet

Benefits:

  • Get into session quickly and easily

  • Join from almost any computer, even if not compatible with the desktop app

Benefits:

  • Access the full suite of features and tools

  • Use the full Control Panel to facilitate meetings

Benefits:

  • Join sessions on the go with one click

  • Present content using a virtual whiteboard (iPad only)

Resources:

Resources:

Resources:

Available on all subscription plans Available on paid subscription plans only Available on all subscription plans

 

Which method will I join with?

If you join using a computer, then the way that you will be launched into session will vary depending on your operating system and web browser. Use the chart below to see which method you will use. Learn more about system requirements.
Note: For pricing information, see GoToMeeting Starter, Pro and Plus Plans.
Operating System Google Chrome v57+ Other browsers

Compatible with the desktop app:

  • Windows 7 or later
  • Mac OS X 10.9 or later
Web App +Host or join sessionsComputer or phone audio Desktop app Host or join sessionsComputer or phone audio

Not compatible with the desktop app:

  • Windows Vista or earlier
  • Mac OS X 10.8 or earlier
  • Linux/Ubuntu
  • Google Chrome OS
Web App Host or join sessionsComputer or phone audio Web Viewer * Join sessions onlyPhone audio only
Note:
  • + These attendees will be launched into session using the Web App unless the organizer has disabled it in their account settings or they already have the desktop app installed on their computer.
  • * The Web Viewer is an older, Adobe Flash-based version of the new Web App (which is the current HTML5-based version). Adobe Flash must be enabled in order for attendees to be launched into session. Otherwise, they should switch to Google Chrome. Learn more.
  • For pricing information, see GoToMeeting Free Plan.
Operating System Google Chrome v57+ Other browsers
  • Windows
  • Mac
  • Linux
  • Google Chrome OS
Web App Host or join sessionsComputer or phone audio Not available

Join Methods: Feature comparison chart

The features that are available to you will vary depending on how you join!

In addition, Web App features will vary depending on your web browser and mobile app features will vary depending on your operating system.

Web App Desktop app Mobile apps
No download required – Join online from a web browser on your Windows, Mac, Linux or Google Chrome OS computer Desktop app required – Join from software downloaded onto your Windows or Mac computer Mobile app required – Join on the go from your mobile phone or tablet

Benefits:

  • Get into session quickly and easily

  • Join from almost any computer, even if not compatible with the desktop app

Benefits:

  • Access the full suite of features and tools

  • Use the full Control Panel to facilitate meetings

Benefits:

  • Join sessions on the go with one click

  • Present content using a virtual whiteboard (iPad only)

Resources:

Resources:

Resources:

Available on all subscription plans Available on paid subscription plans only Available on all subscription plans