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What are the different ways I can join a meeting?

GoToMeeting lets you join sessions from anywhere, no matter what kind of device you're using. You can join using the desktop app, the browser-based Web App, or your phone or tablet.

When you join a meeting, the features and tools that are available to you will vary depending on various things (like your operating system or web browser type). See below to learn more about the different join methods, as well as the differences between join methods.

Available join methods

There are 3 basic ways that you can join a session, as shown below.

  Web App Desktop app Mobile apps
Download required? No. Join online from a web browser on your Windows, Mac, Linux or Google Chrome OS computer Yes. Join from desktop app downloaded onto your Windows or Mac computer Yes. Join from the mobile app downloaded onto your phone or tablet
Benefits
  • Get into session quickly and easily
  • Join from almost any computer, even if not compatible with the desktop app
  • Access the full suite of features and tools
  • Use the full Control Panel to facilitate meetings
  • Join sessions on the go with one click
  • Present content using a virtual whiteboard (iPad only)
Resources
Available on all plans? Yes Yes Yes

Which method will I join with?

If you join using a computer, you can choose whether you can want to join from the web or from the desktop app. then. Use the chart below to see which method you will use. Learn more about system requirements.

GoToMeeting Starter, Pro and Plus Plans table

Operating System Google Chrome v57+ Other browsers

Compatible with the desktop app:

  • Windows 7 or later
  • Mac OS X 10.9 or later

Web App: Host or join sessions

Computer or phone audio

Desktop app: Host or join session

Computer or phone audio

Not compatible with the desktop app:

  • Windows Vista or earlier
  • Mac OS X 10.8 or earlier
  • Linux/Ubuntu
  • Google Chrome OS

Web App: Host or join sessions

Computer or phone audio

Phone audio only

Note:
  • + These attendees will be launched into session using the Web App unless the organizer has disabled it in their account settings or they already have the desktop app installed on their computer.

GoToMeeting Free Plan table

Operating System Google Chrome v57+ Other browsers
  • Windows
  • Mac
  • Linux
  • Google Chrome OS

Web App: Host or join sessions

Computer or phone audio

Not available

Join Methods: Feature comparison chart

The features that are available to you will vary depending on how you join! In addition, Web App features will vary depending on your web browser and mobile app features will vary depending on your operating system.

  Session Features Desktop app Web app Mobile apps
Host or join Join a session (attendee) Varies by browser
Host a session (organizer) Varies by browser
Be promoted to co-organizer Varies by device
Audio Connect via mic and speakers (VoIP) Varies by browser
Connect via telephone (PSTN) Cellular plan required
Be muted upon joining
Screen and content sharing View the Presenter's screen
Share your screen Varies by browser Varies by device
Share multiple screens
Share screen in "screen clean" mode
Share an application

Varies by browser

Share a video
Share a real whiteboard (iPad only)
Share content from a virtual whiteboard Varies by device
Share content from the cloud Varies by device
Webcam sharing Share your own webcam Varies by browser Varies by device
View shared webcams Varies by browser Varies by device
Hide webcams Varies by device
Features and tools Record a meeting
(cloud recording only)

(cloud recording only)
Chat with others
Use remote control (keyboard and mouse control) (take keyboard and mouse control only)
Use drawing tools Varies by operating system