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How do I set up phone status alerts?

Set up phone status alerts to be notified when a specified amount of phones go offline.

We know how crucial phones are to your daily communication needs. Multiple phones going offline at once is not only frustrating but could be an indication of a broader issue. We’ll notify you immediately when a specified amount phones go offline so you can promptly resolve any issues.
Before you begin: You must have admin or super admin permissions.
  1. Sign in at
  2. From Phone Alerts, enable Send Phone Status Alerts.
  3. Enter your phone offline threshold.
  4. Enter the email address for each alert recipient.