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How do I see where a call queue is being used?

See all devices and call flows using a particular call queue so that you can see what’s being used on your system and what can be deleted.
Before you begin: You must be set up as a user and be assigned the Admin role. This can also be done from your admin portal if you have access permissions.
  1. Sign in to our GoTo desktop/web app.
  2. From Contact Center > Admin > Call Queues, select the call queue you want to see the usage of.
  3. See Associated Resources for details.