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How do I export a list of all users?

    Download a .csv with a complete user list and their corresponding information, such as their dialable username and password.

    Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin. The article below is meant for admins who use PBX Administration (classic) at If you're an admin who uses GoTo Admin at, please refer to: How do I export a list of all users' phone settings?
    Before you begin: You must be assigned the Admin or Super admin role to perform this task.
    Note: This feature is for informational purposes only. You cannot import a .csv back into the portal after making corrections or updates.
    1. Sign in to PBX Administration (classic) at
    2. Select Users in the left navigation menu and then select Export.
    3. Open the .csv from your downloads.