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Export a list of all users' phone settings in the admin portal

Download a list of all current users' phone settings such as extension, dialable username, and dialable password in a single file.

GoTo Admin

If you're an admin who signs in at https://admin.goto.com, these steps are for you.
Before you begin: You must have an admin or super admin role to perform this task.
This feature is for informational purposes only. You cannot import a .csv back into the portal after making corrections or updates.
  1. Sign in to GoTo Admin.
  2. From People icon People > Users, select Download icon on the top-right.
  3. Choose User extension export, and then select Export users.
  4. Open the file from your downloads.

PBX Administration (classic)

If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you. Download a .csv with a complete user list and their corresponding information, such as their dialable username and password.
Before you begin: You must have an admin or super admin role to perform this task.
Note: This feature is for informational purposes only. You cannot import a .csv back into the portal after making corrections or updates.
  1. Sign in to .
  2. From the left navigation menu, select UsersExport.
  3. Open the .csv from your downloads.
Article last updated: 6 November, 2024
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