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How do I change who receives payment receipts?

Set up which email address receives payment receipts after paying your bill. This is currently unavailable.

Before you begin: You must have the view and pay invoices permission or be assigned the Super admin role to perform this task.
Attention: Seeing something new? You may have noticed your billing portal has an updated look! We have migrated the billing portal to GoTo Admin. Our new billing portal has an improved, simplified, and modern interface with all the same familiar features you know and love! For more information about this change, please click here.
  1. Sign in at https://admin.goto.com/accountkey/gtc-billing/.
  2. From Payment Options > Payment Settings, add an email address for Where should we email your monthly invoices?.
    Note: You can only send receipts to a single email address. If you need to deliver your receipts to a group, use an email alias (e.g., accounting@guthrie.com) or create an auto-forward rule in your email client.
  3. Save your changes.
Related Articles:
  • GoTo Connect Billing User Guides
  • How do I change who receives invoices?
  • How do I add and remove a payment method?
  • How do I change my default payment method?
  • How do I pay my bill online?

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