How do I assign a business continuity device to my phones?

Choose the default business continuity device for all your phones to use during an Internet disruption or a complete outage.

Before you begin: You must have admin or super admin permissions.

Verify you have a business continuity device installed on your system.
Sign in at https://my.jive.com/pbx.
Select System Settings in the left sidebar.
From General > Defaults, set JBC to Use and then choose the desired business continuity device.
Select Save.

What to do next:

Tip: If you need to change the business continuity device on individual phones:

Select Devices in the left sidebar.
Select the device that uses a different business continuity device than the default.
From Settings > General Settings, set JBC to Use and then choose the desired business continuity device.
Select Save.

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