How do I manage my locations?

Use locations to maintain validated addresses for easy re-use and emergency services.

Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin. Choose your current admin experience for the applicable steps on this topic.

GoTo Admin

If you're an admin who signs in at https://admin.goto.com, these steps are for you.

Manage locations

Before you begin: You must be assigned an Admin or Super admin role to perform this task.

Sign in to GoTo Admin.
From Locations, you will be able to view a list of all your locations.

Optional: Choose your viewing preferences:

Viewing preference	How-to
Customize the list	Select to customize the table settings in this overview.
Sort the list	Select a column header.

Choose what you want to do:


Add a location	Select + Add Location to add a new location.
Add devices to a location	Choose a specific location. Select Assign devices and choose devices from the drop-down menu. Select Add devices.
Add users to a location	Choose a specific location. Select Assign users and choose users from the drop-down menu. Select Add user.
Delete a location	Hover over a location and select .
Edit a location	Choose a specific location. Change its settings as needed. Save your changes.
Export a list of locations	Select in the top-right navigation. Select Export locations.
Register a location as an emergency location	Choose a specific location. Select Overview > *Emergency services* > Register location. Note: This feature is only available in the United States and Canada at this time.This feature is being released in a phased rollout and may not be available on your account yet.

PBX Administration (classic)

If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.

Using locations

Use locations to maintain validated addresses for easy re-use. Only available in the United States and Canada.

Before you begin: You must be assigned the Admin or Super admin role to perform this task.

Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
To add a location:
1. From the left navigation menu, scroll toward the bottom and select Locations > Add Location.
2. Choose a Region.
3. Complete the Street Address. It will pre-populate the remaining fields where possible.
  
  Note: If using cardinal directions, use the abbreviation. For example, instead of South, use S.
4. If the remaining fields do not populate, complete the City, State, and Zip Code.
  
  Note: These fields may vary depending on the selected region. Complete all necessary fields.
5. Select Save.
To edit a location:
1. Select next to the one you need to change.
2. Make your changes.
3. Select Save.
To remove a location, select next to the one you need to remove.

What to do next: Use

on the top right to select what fields you see in the table.

Export locations

Exporting your locations allows you to download a spreadsheet (.csv) with a complete list of your addresses. The exported file will also preserve any applied filters from the table settings. Only available in the United States and Canada.

Before you begin: You must be assigned the Admin or Super admin role to perform this task.

Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
From the left navigation menu, scroll toward the bottom and select Locations.
Select in the top right to export your addresses.
Choose Export locations.
Open the downloaded .csv file.

Export emergency locations

Exporting your emergency locations allows you to download a spreadsheet (.csv) with a complete list of your emergency locations. The exported file will also preserve any applied filters from the table settings. Only available in the United States and Canada.

Before you begin: You must have super admin or configure PBX and E911 permissions.

Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
From the left navigation menu, scroll toward the bottom and select Locations.
Choose the Emergency locations tab.
Select in the top-right to export your emergency locations.
Open the downloaded .csv file.