About this task: This task is optional. You are not required to enter a caller ID name. If the field is left blank, then the phone number will be displayed by default.
- If you are not already, sign in to your admin portal.
- From , select the number that needs changes made.
- From the Overview tab, select Edit details to make changes to the phone number's Caller ID name and then select Save.
- The caller ID name must be between 2-15 characters and must contain at least 1 letter to prevent spoofing.
- Caller ID name changes may take up to 14 business days.
What to do next
: If you are having trouble with your caller IDs not displaying properly on outbound calls, refer to
How do I fix my caller ID?
for troubleshooting steps.