HELP FILE

How do I add songs to a playlist?

    Add songs to a playlist to enhance your customer's hold experience.
    Before you begin: You must create a playlist before adding songs to a playlist.
    1. If you are not already, sign in to your admin portal.
    2. From Phone system > Audio library, choose your preferred method to add songs to a playlist:
      • Select the Hold music tab, hover over a music file, and then select Add Icon to select a playlist from the drop-down list.
      • Select the Playlists tab, select the desired playlist, and then select + Add to playlist to select songs.
    3. Select Add when complete.
    4. Customize the settings on your playlist as needed.