Add songs to a playlist to enhance your customer's hold experience.
Before you begin
You must be assigned an Admin or Super admin role to perform this task.
create a playlist
before adding songs to a playlist.
- Sign in to GoTo Admin.
, choose your preferred method to add songs to a playlist:
- Select the Hold music tab, hover over a music file, and then select to select a playlist from the drop-down list.
- Select the Playlists tab, select the desired playlist, and then select + Add to playlist to select songs.
- Select Add when complete.
- Customize the settings on your playlist as needed.