HELP FILE
How do I contact GoToWebinar Customer Support?
We are currently experiencing longer wait times for phone and email support due to increased demand. To get answers right away, please search our knowledge base of resources first. Thank you for your patience!
If you are an attendee having trouble joining your webinar, please reach out to the webinar organizer first. Your organizer email can be found on the webinar reminder or confirmation email – look for the Please send your questions, comments, and feedback to line or see How do I contact my webinar organizer?.
If you still wish to contact customer support and wait for an available representative, here's how:
Note: We removed email as a contact option in some countries. If you do not see the option at the bottom of the article, please follow the steps below to reach a support agent by phone.