Send a digital certificate of completion for the training to attendees in a follow-up email.
- Sign in to your account at https://global.gototraining.com.
- Create a new session or select the existing one that you want to edit from My Trainings.
- From , select Edit.
- Enable .
- Make any other desired changes.
- Select Save when finished.
Result: Attendees will see a link to their digital certificate in your "Thank you for attending training" follow-up email. First and last names with over 50 characters will be cropped. Have them select My Certificate to open it in a new browser and save/download/print as desired.
If your attendee didn't receive their certificate, verify that they are checking the email that they registered with, and then have them check their spam/junk folder. It's possible that their email client filtered out your follow-up email or that your company's servers might have blocked the email due to security firewalls. Unfortunately, certificates cannot be resent.