Cancel Trainings - GoTo Training Support

Cancel Trainings

Cancel a training (or multiple) and easily notify all registrants to avoid any frustration down the road.

Cancel all sessions in a training

Sign in to your account at https://global.gototraining.com.
From My Trainings, select the title of the training you want to cancel.
Select Cancel Training > Yes, Cancel Training.
If applicable, you will see a list of all current registrants; select Cancel Training again to continue.
Result: You'll be prompted to send a cancellation email to registrants. If desired, modify the subject and/or body of the email, then select Send.

Cancel a single session in a series where registrants need to attend all sessions

Sign in to your account at https://global.gototraining.com.
From My Trainings, select the title of the training you want to cancel.
From Date and Time, select Edit.
Select next to the sessions you want to cancel.
Optional: Enable Notify all participants of these changes (recommended).
Select Save when finished.

Cancel a single session in a series where registrants choose which one to attend

Sign in to your account at https://global.gototraining.com.
From My Trainings, select the title of the training you want to cancel.
Select > Yes, Cancel Training next to the sessions you want to cancel.
If applicable, you will see a list of all current registrants; select Cancel Training again to continue.
Result: You'll be prompted to send a cancellation email to registrants. If desired, modify the subject and/or body of the email, then select Send.