Before you attend a training, review these best practices.
Once you register for a training, you will receive a Confirmation email. When it's time to join the training, open the Confirmation email and click the Join link. A Google Chrome browser will open and launch you into session!
Note: If you see see a "Copy the link & open in Chrome" message, you are joining from an unsupported browser. Download Google Chrome and join again.
The first time you join a training from the Instant Join app, you will have to grant your browser permission to your audio and webcam devices.
Activities & Breakouts is a great way for participants to interact and engage. If the organizer prepared activities for the training, keep note of the following.
There are 4 activities the organizer can launch. During all activities, you will be able to see other members in your breakout group, share your webcam, raise your hand to grab the organizer's attention, and chat with others. Keep in mind the organizer can switch to a new type of activity at any time during the session.
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If you encounter issues, review the common troubleshooting tips below or visit the support site. If you can't find the issue that applies to you, please let your organizer know so they can collect logs to help the Customer Support representative troubleshoot and identify the issue.
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