Activities & Breakouts Guide for Attendees

Before you attend a training, review these best practices.

• Download Google Chrome and set it as your default browser.
• Review the Instant Join app system requirements.
• Learn how to use the browser-based Instant Join app.
• Make sure you are registered for the training and have the confirmation email handy.

Once you register for a training, you will receive a Confirmation email. When it's time to join the training, open the Confirmation email and click the Join link. A Google Chrome browser will open and launch you into session!

Note: If you see see a "Copy the link & open in Chrome" message, you are joining from an unsupported browser. Download Google Chrome and join again.

The first time you join a training from the Instant Join app, you will have to grant your browser permission to your audio and webcam devices.

• As soon as you're in the training, your browser will attempt to connect your mic and speakers to the audio conference. To connect your audio, click Allow. Learn more about connecting to audio.
• To share your webcam, click the Settings icon and Webcam tab. Select the webcam device and click Allow when prompted by Google Chrome. Learn more about sharing your webcam.

Activities & Breakouts is a great way for participants to interact and engage. If the organizer prepared activities for the training, keep note of the following.

• During an activity, the organizer may start a breakout session. This can include the entire training group or you may be split into smaller groups (either randomly generated by GoToTraining or selected by your organizer).
• During a breakout, you may have the ability to share your screen, share your webcam, raise your hand to grab the organizer's attention, see other members of your breakout, and chat with them.
• You will see a 10-second countdown timer before the activity ends. This is a signal to wrap up your breakout as you'll be taken to the main training session.

There are 4 activities the organizer can launch. During all activities, you will be able to see other members in your breakout group, share your webcam, raise your hand to grab the organizer's attention, and chat with others. Keep in mind the organizer can switch to a new type of activity at any time during the session.

If you encounter issues, review the common troubleshooting tips below or visit the support site. If you can't find the issue that applies to you, please let your organizer know so they can collect logs to help the Customer Support representative troubleshoot and identify the issue.