Troubleshooting Frequently Asked Questions
This document is intended to provide guidance on how to work on some of the most common issues and links for GoTo Resolve.
- General GoTo Resolve FAQ
- You can find information about system requirements, how to add users, where to find the service status page, where to access the admin / agent consoles and more.
- Ticketing FAQ
- Here you will find the most common scenarios regarding GoTo Resolve’s ticketing feature and its integrations with Microsoft Teams and more.
- GoTo Resolve Admin Training
- If you are having issues with the basics of GoTo Resolve and aren’t sure on what can or can’t be done, this is the place for you
- GoTo Resolve Feature Tutorials
- A great place to find most of the GoTo Resolve features demoed in YouTube videos.
Article last updated: 31 May, 2023