HELP FILE

Where is the "Join Muted" setting and why can't I disable it?

    GoToMeeting removed the "Join Muted" setting to protect the privacy of our users. All participants will join muted unless they choose otherwise in the preview window before joining a meeting.

    To join the meeting with your audio unmuted, select Microphone in the Camera preview screen so that the icon glows blue.
    Important: You will need to allow microphone access in order to send and receive audio. If you are on the desktop app, see Why can't I access the microphone, share my camera, or share my screen?.