HELP FILE

How do I join a test session?

You can test your system compatibility, internet connection, and audio settings ahead of time to ensure your session goes smoothly, or test your connection while in the session if you're experiencing technical difficulties.

You can also visit our Get Ready for Your First Meeting page to make sure you are prepared ahead of time! By joining a test session from your computer or mobile device, you can help make sure that your real session will connect correctly.
  1. Click the Join Now button below.
  2. You will automatically be launched into session. Set how your mic and camera preferences and click OK, I'm Ready.

    • If you see a "Waiting for the organizer" screen, then you've successfully joined the test session! You should be able to join all future GoToMeeting, GoToWebinar and GoToTraining sessions from this computer. You can now close the "Waiting for the organizer" screen to exit the test session.
    • If you do not reach the "Waiting for the organizer" screen, then there was an issue along the way. Make sure you meet all the System Requirements for Attendees, or see Join Help and FAQs for more troubleshooting tips.