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What are the different ways I can join a meeting? (Classic)

    You can join sessions from a computer, a browser, or your mobile device.

    Attention: We have a new GoTo app! This article covers the classic GoTo Meeting experience. View What are the different ways I can join a meeting? for the new GoTo.
    When you join a meeting, the features and tools that are available to you will vary depending on various things such as your operating system and browser type.

    Available join methods

    There are three ways that you can join a session.

      Web App Desktop app Mobile apps
    Download required? No. Join online from a web browser Yes. Join from the desktop app downloaded onto your Windows or Mac computer Yes. Join from the mobile app downloaded onto your phone or tablet
    Benefits
    • Get into session quickly and easily
    • Join from almost any computer, even if it is not compatible with the desktop app
    • Access the full suite of features and tools
    • Use the control panel or grab tab when sharing
    • Join sessions on the go
    • Present content using a virtual whiteboard (iPad only)
    Resources

    Which method will I join with?

    If you join using a computer, you can choose whether you can want to join from the web or from the desktop app. then. Use the chart below to see which method you will use. Learn more about system requirements.

    GoTo Meeting Starter, Pro and Plus Plans table

    Operating System Google Chrome v57+ Other browsers

    Compatible with the desktop app:

    • Windows 7 or later
    • Mac OS X 10.9 or later

    Web App: Host or join sessions

    Computer or phone audio

    Desktop app: Host or join session

    Computer or phone audio

    Not compatible with the desktop app:

    • Windows Vista or earlier
    • Mac OS X 10.8 or earlier
    • Linux/Ubuntu
    • Google Chrome OS

    Web App: Host or join sessions

    Computer or phone audio

    Phone audio only

    Note:
    • + These attendees will be launched into session using the Web App unless the organizer has disabled it in their account settings or they already have the desktop app installed on their computer.

    GoTo Meeting Free Plan table

    Operating System Google Chrome v57+ Other browsers
    • Windows
    • Mac
    • Linux
    • Google Chrome OS

    Web App: Host or join sessions

    Computer or phone audio

    Not available

    Join Methods: Feature comparison chart

    The features that are available to you will vary depending on how you join and your operation system and browser type.

      Session Features Desktop app Web app Mobile apps
    Host or join Join a session (attendee) Varies by browser
    Host a session (organizer) Varies by browser
    Be promoted to co-organizer Varies by device
    Audio Connect via mic and speakers (VoIP) Varies by browser
    Connect via telephone (PSTN) Cellular plan required
    Be muted upon joining
    Screen and content sharing View the Presenter's screen
    Share your screen Varies by browser Varies by device
    Share multiple screens
    Share screen in "screen clean" mode
    Share an application

    Varies by browser

    Share a video
    Share a real whiteboard (iPad only)
    Share content from a virtual whiteboard Varies by device
    Share content from the cloud Varies by device
    Webcam sharing Share your own webcam Varies by browser Varies by device
    View shared webcams Varies by browser Varies by device
    Hide webcams Varies by device
    Features and tools Record a meeting
    (cloud recording only)

    (cloud recording only)
    Chat with others
    Use remote control (keyboard and mouse control) (take keyboard and mouse control only)
    Use drawing tools Varies by operating system