HELP FILE

How do I enable the new GoTo app for my users?

    Admins can choose how they want to enable the new GoTo app for users.

    The GoTo app is an always on collaboration workplace with one point of access for all communication needs. It currently supports the GoTo Meeting, GoTo Training, and GoTo Connect experiences.
    1. Sign in to the classic GoTo Admin Center at https://admin.logmeininc.com.
    2. Choose User Settings in the left menu.
    3. Under 1) Select Users or Groups, choose the users you want to enable.
    4. Under 2) Change Settings > Features, select GoTo app setting for GoTo Meeting users.
      • Required - Organizers will automatically use the GoTo app for future meetings. They will not be able to opt out from the GoTo Meeting Hub. You can choose to send users the app download link manually (by copying and pasting the download link) or automatically via email.
      • Enabled by default - Organizers will automatically use the GoTo app for future meetings. This option is not yet available. You can choose to send users the app download link manually (by copying and pasting the download link) or automatically via email.
      • Disabled by default – Organizers will need to download the new GoTo app and enable it from the Hub.
      • Disabled – Organizers cannot download and use the GoTo app.
    5. Select Save.
    What to do next: If you have required or enabled the GoTo app for your organizers, send them the GoTo app User Guide to get started.