HELP FILE

How do I enable the new GoTo app for my users?

    Account admins can enable the new GoTo app for users.

    The GoTo app is an always on collaboration workplace with one point of access for all communication needs. It currently supports the GoTo Meeting, GoTo Training, and GoTo Connect experiences.
    1. Sign in to the classic GoTo Admin Center at https://admin.logmeininc.com.
    2. Choose User Settings in the left menu.
    3. Under 1) Select Users or Groups, choose the users you want to enable.
    4. Under 2) Change Settings > Features, select New GoTo single application experience.
      • On – Organizers will automatically use the GoTo app for future meetings. This option is not yet available.
      • Available (Off) – Organizers will need to download the new GoTo app and enable it from the Hub.
      • Disabled – Organizers cannot download and use the GoTo app.
    5. Select Save.
    Your users can now download the GoTo app from their account.
    Send your organizers the GoTo app User Guide to get started.