As an admin, how do I enable custom background for users?
Admins can enable the custom background feature (via ChromaCam) for organizers to use during their GoTo Meeting sessions.
Enable setting for a single user
Allow custom background via ChromaCam for a single user.
- Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
- Select Manage Users in the navigation menu.
- Locate and select your desired user to open their User Details page.
- In the Settings pane, select Edit.
- In Single User Settings, select the GoTo Meeting tab.
- For the "Custom Background with ChromaCam" feature, select Disabled in the Status column.
- Select .
Results: You have enabled custom background with ChromaCam for your selected user.
Enable setting for a user group
Allow custom background via ChromaCam for a user group.
- Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
- Select Manage User Groups in the navigation menu.
- Locate and select your desired group, then select the Settings icon
in the Settings column to automatically select all included users. - In User Settings, select the GoTo Meeting tab.
- Under Change Settings at the bottom, select Custom Background with ChromaCam.
- Select .
Results: You have enabled custom background with ChromaCam for your selected user group.
Manage setting for multiple users (bulk change)
Allow custom background via ChromaCam for multiple users.
- Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
- Select User Settings in the navigation menu, then choose from the following options:
- Select Select all < # > to select all users in your account
- Select specific users manually
- Use the "Filter category" and "Filter by" drop-down menus to narrow down your selection of users (e.g., by user group, role, etc.).
- Use the Search field to look up users and select
- In User Settings, select the GoTo Meeting tab.
- Under Change Settings at the bottom, select Custom Background with ChromaCam.
- Select .
Results: You have enabled custom background with ChromaCam for your selected users.