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How do I enable the Call Me feature?

Admins can connect to your session by having GoTo Meeting call you! Please note that this connection is only available if you are joining from the desktop app or Web App.

Manage settings for a single user

  1. Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
  2. Select Manage Users in the navigation menu.
  3. Locate and select your desired user to open their User Details page.
  4. Select Edit in the Settings pane.
  5. In Single User Settings, select your desired product.
  6. For the Call Me feature, choose from the following settings:
    • Status – Select from On, Off, or Disabled, then select Save.
    • Details – Select the countries hyperlink, then select your desired countries and select Apply.
    Product settings for a user

    Result: Learn more about the Call Me feature for GoTo Meeting.

Manage settings for a user group

  1. Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
  2. Select Manage User Groups in the navigation menu.
  3. Locate and select your desired group, then select the Settings icon in the Settings column to automatically select all included users.
  4. In User Settings, select your desired product.
  5. Under Change Settings at the bottom, choose from the following settings:
    • Select either Call Me, then select from On, Off, or Disabled, and select Save.
    • Under the Details column, select Countries then select your desired countries and select Apply.

    Result: Learn more about the Call Me feature for GoTo Meeting.

Manage settings for multiple users (bulk change)

  1. Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
  2. Select User Settings in the navigation menu, then choose from the following options:
    • Select Select all < # > to select all users in your account
    • Select specific users manually
    • Use the "Filter category" and "Filter by" drop-down menus to narrow down your selection of users (e.g., by user group, role, etc.).
    • Use the Search field to look up users and select
  3. In User Settings, select your desired product.
  4. Under Change Settings at the bottom, choose from the following settings:
    • Select either Call Me, then select from On, Off, or Disabled, and select Save.
    • Under the Details column, select Countries then select your desired countries and select Apply.

    Result: Learn more about the Call Me feature for GoTo Meeting.

Related Articles:
  • How do I enable the new GoTo app for my users?
  • Use Toll-Free Numbers
  • Can I access a user's past session recordings?

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