Organizers can allow attendees to join meetings from the browser-based Web App. To do so, you must enable the setting in your account. If you disable this setting, attendees will only be able to join from the desktop app or their mobile devices.

1. Sign in at https://global.gotomeeting.com.
2. Select Settings in the left navigation menu.
3. In the "Attendee experience" section, enable or disable the "New Attendees using the Google Chrome browser will join your meetings using the GoTo Meeting web application" checkbox.
4. Select Save when finished.
   Note: Any change to this setting will affect all sessions, including those that have already been scheduled or are currently in session.