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How do I allow attendees to join from the Web App?

    Organizers can allow attendees to join meetings from the browser-based Web App. To do so, you must enable the setting in your account. If you disable this setting, attendees will only be able to join from the desktop app or their mobile devices.

    Once the setting is enabled, all attendees will have the option to join the meeting from the browser or download the desktop app.
    1. Sign in at
    2. Select Settings in the left navigation menu.
    3. In the "Attendee experience" section, enable or disable the "New Attendees using the Google Chrome browser will join your meetings using the GoTo Meeting web application" checkbox.
    4. Select Save when finished.
      Note: Any change to this setting will affect all sessions, including those that have already been scheduled or are currently in session.