How do I allow attendees to join from the Web App?

Organizers can allow attendees to join meetings from the browser-based Web App. To do so, you must enable the setting in your account. If you disable this setting, attendees will only be able to join from the desktop app or their mobile devices.

Once the setting is enabled, all attendees will have the option to join the meeting from the browser or download the desktop app.
  1. Sign in at
  2. Click Settings in the left menu.
  3. In the "Attendee experience" section, enable or disable the "New Attendees using the Google Chrome browser will join your meetings using the GoToMeeting web application" checkbox.
  4. Click Save when finished.

    Note: Any change to this setting will affect all sessions, including those that have already been scheduled or are currently in session.