HELP FILE

Add, update, or delete external contacts and control who shows up in your favorites.

Your internal directory is automatically added to GoToConnect.
  1. Click GoToConect Contacts Icon in the left sidebar.
    Option Description
    To add a contact
    1. Enter the contact’s phone number.
    2. Click GoToConnect Add Contact Icon.
    3. Enter their contact information.
    4. Click Create Contact.
    To favorite a contact
    1. Search for a contact's name, extension, or number.
    2. Select a contact from the results and then click Go.
    3. Click GoToConnect Favorite Icon. Click it again to remove the contact from your favorites.
    To edit a contact
    Note: You can only edit contacts you have added.
    1. Click GoToConnect Options Icon
    2. Select Edit Contact.
    3. Make any necessary changes and then click Save Changes.
    To delete a contact
    Note: You can only delete contacts you have added.
    1. Click GoToConnect Options Icon
    2. Select Delete Contact.