Import Shared Contacts
Create multiple shared contacts by CSV import. Shared contacts are visible to all team members within the account.
Easily upload contacts in bulk via CSV import when creating
contacts in your GoTo app,
contact groups, or
text campaigns.
Tip: Before importing your contacts, add custom fields if you would like to provide more information for each contact.
If an error message appears after importing, there were formatting errors in your file. To fix the contacts with errors, follow the steps below.
Note: Any contacts that did not have errors were successfully imported. Only the contacts with errors were not imported.
- Select View errors.
- A CSV file of your contacts will appear.
- You will see which contacts had errors in the File errors column and how to fix the error.
- Fix the fields that have errors within the CSV.
- Save your updated CSV file.
- Close the CSV.
- Select Upload new file and follow the import flow again.
Note: If your file contains successfully imported contacts, they will not be duplicated.
What to do next: Once imported, you can
view and manage your contacts in
All contacts.
Article last updated: 24 May, 2024