HELP FILE

Alert Center helps you proactively resolve any network issues that may arise on your phone system. Just like streaming your favorite TV show in pristine HD, a good Internet connection is critical for pristine call quality. With Alert Center, you can define specific thresholds for latency, jitter, and packet loss that will trigger automatic notifications the moment your network performance starts to take a dive—so you can swoop in and save the day. Not only that, you will be alerted if your Internet goes down and your phone system enters failover mode or when you have a certain number of phones go offline. Rest easy, because you’re now in control.

1. Login at my.jive.com/alerts.

Tip: You can also access Alert Center from the app switcher within other apps.