HELP FILE

How do I access alert center?

Proactively resolve network issues with Alert Center by defining specific thresholds for latency, jitter, and packet loss that trigger automatic notifications the moment your network performance starts to drop. You're also alerted if your Internet goes down and your phone system enters failover mode or when you have a certain number of phones go offline.

You must have admin or super admin permissions.
  1. Log in at https://my.jive.com/alerts.
Tip: You can also access Alert Center from the app switcher within other apps.