Asignar un administrador de grupos de usuarios en GoTo Admin

Asigne a un usuario designado como gestor de grupos de usuarios para que pueda editar y gestionar los usuarios de su grupo.

Before you begin: You must have an admin or super admin role to perform this task.

Important: Before assigning a user group manager, make sure the desired user(s) meet the following criteria:

They're assigned a custom role in GoTo Admin. You can't assign users with default roles (super admin, admin, or member) as a user group manager.
They have Access user history, usage and data and Access call recordings permissions. While not a requirement, this allows user group managers to review their direct reports' call history, usage, data, and recordings from the Call reports dashboard in the Analytics portal.

You can assign a new or an existing user as a user group manager. To assign an existing user:

Inicie sesión en GoTo Admin.
Seleccione Personas en el menú de navegación izquierdo.
Select User groups.
Seleccionar grupo de usuarios.
En la parte superior derecha, seleccione Asignar responsables.
En el desplegable, seleccione un usuario para asignarlo como gestor del grupo de usuarios.

Tip: Multiple users can be assigned as managers for the same group.
Seleccione Asignar a grupo.

Article last updated: 13 February, 2025