HELP FILE
How do I remove a device?
Remove unneeded devices from your system to avoid unnecessary charges on your invoice.
Before you begin:
You must have admin or super admin permissions.
About this task: Deleting just a device will not remove the user, line, or hardware profile associated with the device. If you are removing a device because an employee is no longer with your organization, make sure to delete each piece associated with the device. If you will be re-using the device down the road or
for another user, leave the hardware profile.
What to do next: To remove the user or line assigned to this device, select
Users or
Lines from the left sidebar and repeat steps 3-5.