You can customize, replace, or blur your webcam background during meetings with ChromaCam, a third-party service. If you have a paid GoTo Connect account, you can use your GoTo Connect credentials to download and access ChromaCam Pro for free.If you are an attendee joining someone else's meeting (you do not have your own
GoTo Connect account), you can download ChromaCam Lite for free.
Before you begin: Make sure your hardware is supported before downloading:
Hardware |
Requirement |
OS |
Windows 8, 10, 11 or macOS Mojave (10.14) or newer Chromacam 2.8.0.3 and below fully support Windows 7 |
Processor |
Intel 6th gen i5 quad-core or higher processor running at 3.3GHz or higher |
GPU |
OpenCL 1.2 |
Memory |
4GB + RAM |
Camera |
Any RGB webcam (e.g., embedded computer webcam) |
- Sign in to the GoTo web or desktop app.
- From your profile picture, select .
- Scroll to Custom background with ChromaCam, then select Download ChromaCam.
- Go through the installation flow.
Note: You need admin rights to install ChromaCam. If you cannot install ChromaCam, please contact your IT admin.
- If you have a GoTo Connect account, sign in using your credentials, then select Allow GoTo to connect to ChromaCam.
Result: The next time you join or host a meeting, ChromaCam will be available as a camera device.