How do I add a schedule?
Create a schedule to automatically route calls to the right place, no matter what time of day or what day of the year.
We're in the process of migrating all accounts to the new GoTo Admin. Choose your current admin experience for the applicable steps on this topic.
GoTo Admin
If you're an admin who signs in at https://admin.goto.com, these steps are for you.
Add schedule
- Sign in to GoTo Admin.
- Select
> Utilities > Schedules in the left navigation menu, and then select the + Add schedule button on the top-right. - Enter a name for the new schedule and choose a time zone.
- Select Save when complete.
- Customize the settings as needed.
- Add the schedule to a dial plan. For detail steps, refer to How do I make changes to a dial plan?
PBX Administration
If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.
Create schedule
Before you begin:
You must be assigned an Admin or Super admin role to perform this task.
- Select
and then select the new schedule to configure its settings. - Select and drag the entire time block or its bottom/right edge to make changes to its duration in 15-minute increments.
Tip: Don't like the 15-minute increments? Within a time block, select the
icon to edit and customize specific start and end times.
Tip: Use Override to open or close the schedule 24/7.