Create customizable playlists with any audio files to use for specific phone numbers, lines (including ringback), call queues, and ring groups.
Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use https://my.jive.com/pbx to administer their account. If you're an admin who uses https://admin.goto.com, please refer to: How do I add a playlist?
About this task: It is your responsibility to ensure compliance with your country's Digital Rights Management Laws when uploading copyrighted files.
- Sign in at https://my.jive.com/pbx.
- Click Hold Music in the left sidebar and then click +.
- Enter a Name for the playlist.
- Click
and then click the newly added playlist to edit its tracks:
Choice |
Description |
Add Music to a Playlist |
Drag and drop the music file from your library to a playlist. |
Remove Music from a Playlist |
Click X for the music file you would like to remove. |
Reorder Music in a Playlist |
Drag and drop music files in the desired order. |
Shuffle a Playlist |
Click . |
Rename a Playlist |
Click to rename a playlist and then click . |
Note: If you previewed a music file, make sure to exit preview mode before dragging it.