HELP FILE

How do I change who receives payment receipts?

    Set up which email address receives payment receipts after paying your bill. This is currently unavailable.

    Before you begin: You must have view and pay invoices or super admin permissions.
    1. Sign in at https://my.jive.com/billing.
    2. From Payment Options > Payment Settings, add an email address for Where should we email your payment receipt?.

      Note: You can only send receipts to a single email address. If you need to deliver your receipts to a group, use an email alias (e.g., accounting@guthrie.com) or create an auto-forward rule in your email client.

    3. Click Save.
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