HELP FILE

How do I manage my product licenses?

    Use the products tab to view a list of all of your products, the total amount of licenses you have, and the capabilities each product gives a user.
    1. If you are not already, sign in to your admin portal.
    2. Select Home > Products, for a list of all your products, the number of licenses you have, and the associated capabilities.
    3. To add a new license, select Add Licenses.

      Result: This will start the process of connecting you with Sales to upgrade your licenses. It may take up to 48 hours for your new licenses to appear.

      Attention: The Add Licenses option will only appear if you have purchased licenses online rather than through a Sales Representative directly. If you do not see this option, please contact your Sales Representative directly to add additional product licenses.

    4. To edit a license assigned to a user:
      1. Select People > Users, and then select the user who needs changes made.
      2. From the Products tab, manage which products that user can access.