HELP FILE
How do I control who has access to my billing portal?
If your billing portal looks like this:

- If you are not already, sign in to your admin portal.
- From the top nav bar of your admin portal, select
then select Billing to launch your associated billing portal in a new tab.
Troubleshooting: If you do not have this option, go to the My Account page at https://myaccount.logmeininc.com and select Go to Billing to access your designated Billing Center.
- From Manage Billing Admins, choose what you would like to do:
- Edit an existing billing admin
- Delete an existing billing admin
- Add a new billing admin
If your billing portal looks like this:

In this billing portal, you do not have the ability to add billing admins independently from your admin portal. Access to this billing portal is controlled through the use of assigned roles in your admin portal. Currently, any users assigned to the super admin or admin role would have access to this billing portal through the app switcher.