Change my billing address or company information
If your billing portal looks like this:

- Sign in to GoTo Admin.
- From the left navigation menu, select Billing to launch your associated billing portal in a new tab.
Troubleshooting: If you do not have this option, go to the My Account page at https://myaccount.logmeininc.com and select Go to Billing to access your designated Billing Center.
- From Edit Account Information, make any needed changes. The system will automatically validate the address entered and suggest a standardized version.
- Select Save.
If your billing portal looks like this:

- To request a change to your current billing address or company name, download this form.
- Once you have filled out the form, email the completed document to billing@goto.com.