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Manage billing groups

Manage your billing groups to make changes to your billable phone numbers, users, and devices by custom groups (e.g., location, department, accounting code, etc.) on your invoice.

  1. Sign in to GoTo Admin.
  2. Select Settings > Account settings in the left sidebar.
  3. Select the Billing groups tab.
  4. Choose what you want to do:
    Option How-to
    Add a new billing group Select the + Add billing group button on the top-right.
    Add a user to a billing group
    1. Select a billing group and then select the + Add resource button in the Members card..
    2. From the Resource type drop-down list, choose User.
    3. Select a user from the Select a user drop-down list.
    4. Select Save.
    Add a phone number to a billing group
    1. Select a billing group and then select the + Add resource button in the Members card..
    2. From the Resource type drop-down list, choose Phone number.
    3. Select a phone number from the Select a phone number drop-down list.
    4. Select Save.
    Add a device to a billing group
    1. Select a billing group and then select the + Add resource button in the Members card.
    2. From the Resource type drop-down list, choose Device.
    3. Select a device from the Select a device drop-down list.
    4. Select Save.
    Download a list of all phone numbers associated to each billing group
    1. Select Download icon on the top-right.
    2. Choose the Export DIDs tab.
    3. Select Save.
    Download a list of all devices associated with each billing group
    1. Select Download icon on the top-right.
    2. Choose the Export devices tab.
    3. Select Save.
    Edit the name of a billing group
    1. Select a billing group and then select the Edit (pencil) icon Edit details button in the Details card.
    2. Change the name as needed.
    3. Select Save.
Related Articles:
  • Access the billing portal in GoTo Admin
  • Add and manage billing admins
  • When and how am I billed?
  • Change my billing address or company information
  • Add a billing group
Article last updated: 12 January, 2024
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