HELP FILE

How do I view my current balance and invoice history?

    Check your balance and invoice history online.
    Before you begin: You must have view and pay invoices or super admin permissions.
    1. Sign in at https://my.jive.com/billing.
    2. From Invoices > Invoice History, you can view your current balance and invoice history.
    3. Click View to see a detailed breakdown for a specific invoice.

      Tip: You can download your monthly statement invoices by clicking Download Invoice in the top right corner. This option will not currently display for hardware order invoices.