Record a Webinar (Classic)
Organizers can start recording the webinar at any time and share the recording for attendees to view at a later time. When a session is recorded, the presenter's screen, the audio conference, and any shared applications are included by default.
Manually record a session
We recommend having two organizers record the session in case one organizer encounters any issues that may potentially disrupt the recording. Recordings are saved to the video library or computer (depending on recording type selected) of the person who starts the recording. The maximum length of recordings is 8 hours (or 2 hours with no attendees) or 20GB.
Automatically record a session
Organizers can choose to have the desktop app automatically start recording as soon as the webinar broadcast begins, either on a per session basis or for all future webinars. The auto-record feature is available for Standard and Webcast webinar events only. The maximum length of recordings is 8 hours (or 2 hours with no attendees) or 20GB.
Manage what is recorded
For Audio —
- If using online recording with built-in audio (i.e., computer audio or phone audio), then the audio is automatically included in the recording. This cannot be disabled.
- If using online recording with custom audio conference information, then audio is not included in the recording. This cannot be enabled.
- If using local recording, your Recording Preferences will determine if and how audio is included in session recordings. The following options are available:
- Don't record audio — Recordings will only include the Presenter's shared screen.
- Use GoToMeeting integrated audio — Recordings will include the voice of everyone who connected to audio via mic and speakers (VoIP) or dialed in via phone (PSTN).
- Use your own audio service — Recordings will include the organizer's voice (recorded with a microphone) and everyone else who speaks (recorded with a phone patch device, requires a physical input device).
- Online recording must be used if you want to include webcam's in the recording. See Set recording type in Find and manage recordings to enable online recording with webcam's included.
- Camera position cannot be changed in the recordings.
- Shared .MP4 videos are included in the recording.
- Any uploaded YouTube links are not be included in the recording.