Change my desktop app preferences

You can access the preferences window before or during a session to update your desktop settings for hosting and joining sessions. Depending on whether you are the organizer or attendee, you will see different options here.

Expand the applicable section below depending on your OS.

Manage preferences on Windows (Classic)

From the desktop app in your system tray, right-click on the daisy icon, and then select Preferences.

Attention: The Daisy will likely be the main orange GoToMeeting option. Continue as normal, any preferences set here will apply to all products you have in our collaboration suite.

Fastpath: If you are in a session, select File > Preferences.
Edit the settings in the categories below as desired:
- Start Up — Edit your start up and sign in preferences, such as upcoming meeting reminders or desktop notifications, and determine if you want automatic updates enabled or not, doing so is recommended and will speed up your join experience.
- General — Edit your display name and email integration, and determine if/where your chat logs are saved.
- Webinars — Edit the features you receive notifications for during a session.
- Trainings — Edit the features you receive notifications for during a session.
- Recording — Edit the audio recording settings, get quick access to your online recordings, or edit your local recording preferences, such as where files are saved and if you receive a reminder to convert recordings.
- Integrations — Select the desired integrations for use.
- Connection — Test your connection to make sure it's in working order.
- Audio — Edit your desired default mic and speaker (if you have multiple connected). Test both and determine if you want to use any advanced audio settings.
- Webcam — Preview your camera and select/adjust the format of a different webcam if applicable.
Save any changes made. These will apply to all future sessions.

Manage Preferences on Mac (Classic)

From the desktop app's top menu bar, select GoToMeeting > Settings....
Edit the settings in the categories below as desired:
- General — Edit your sign in preferences, display name, email integration, and more.
- Recordings — Get quick access to your online recordings or edit your local recording preferences, such as where files are saved and if you receive a reminder to convert recordings.
- Meetings — Set your default join preferences such as muting upon joining, skipping camera and/or screen preview, and other attendee controls (if applicable).
- Webcam — Preview your camera and select/adjust the format of a different webcam if applicable.
- Updates — Determine if you want automatic updates enabled or not, doing so is recommended and will speed up your join experience.
Save any changes made. These will apply to all future sessions.

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