HELP FILE

View the GoTo Webinar System Requirements for Attendees

    View the supported system requirements to start and join webinars. When you join a webinar from a computer, you'll be taken to the browser or desktop app depending on your operating system, webinar type, and your organizer's settings.

    Note: To install the GoTo Webinar desktop app, view Download GoTo Webinar.

    Join a webinar

    System Requirements
    Operating System

    Windows 7 - Windows 11

    Mac OS X 10.9 (Mavericks) - macOS 12 Monterey

    macOS Ventura

    Linux

    Google Chrome OS

    Web browser

    Google Chrome (most recent 3 versions)

    Mozilla Firefox (most recent 3 versions)

    Internet

    Computer: 1 Mbps or better

    Mobile device and Chromebook: 3G or better (WiFi recommended for VoIP audio)

    App GoTo Webinar desktop app (JavaScript enabled)

    GoTo Webinar mobile app

    Hardware

    2GB of RAM (minimum), 4GB or more of RAM (recommended)

    Microphone and speakers (USB headset recommended)

    Mobile device

    iOS 10.0 or newer

    Android OS 5 (Lollipop) or newer

    Join a Webcast webinar

    Web browser

    Google Chrome (most recent 2 versions)

    Mozilla Firefox (most recent 2 versions)

    Apple Safari (most recent 2 versions)

    Microsoft Edge (most recent 2 versions)

    Internet connection

    Computer: 1 Mbps or better (broadband recommended)

    Mobile device: 3G or better (WiFi recommended for VoIP audio)

    Software GoTo Webinar mobile app
    Hardware 2GB of RAM (minimum), 4GB or more of RAM (recommended)
    Mobile iOS 10.0 or newer

    Android OS 5 (Lollipop) or newer

    Join a Recorded webinar

    Web browser

    Google Chrome (most recent 2 versions)

    Mozilla Firefox (most recent 2 versions)

    Apple Safari (most recent 2 versions)

    Microsoft Edge (most recent 2 versions)

    Internet connection

    Computer: 1 Mbps or better (broadband recommended) (see How much bandwidth is used during a session?)

    Mobile device: 3G or better (WiFi recommended for VoIP audio)

    Software No additional software needed
    Hardware 2GB of RAM (minimum), 4GB or more of RAM (recommended)
    Mobile iOS 10.0 or newer

    Android OS 5 (Lollipop) or newer

    How do I know which webinar type I'm joining?

    The webinar confirmation email includes a link to the system requirements page. Depending on the webinar type, you'll be taken to the system check page for a Standard (formerly called "Classic") webinar, Webcast webinar, or Recorded (formerly called "Simulated Live") webinar. You can also reach out to the webinar organizer and ask what type of webinar they scheduled.