How do I mute and unmute my attendees? (Classic)

    Organizers can mute their attendee's audio at any time during the training unless the attendee muted themselves. In this case, the organizer can ask them to unmute themselves.

    1. In the Attendees pane, click the Audio icon next to the desired attendee's name. Plain green icons represent unmuted attendees, and icons with a slash through them represent muted attendees.
    2. If an organizer attempts to unmute a self-muted attendee, they will be prompted to automatically unmute or remain muted.