You can manage the users on the Company > Users page. You can perform user management tasks, such as adding and deleting users by using the buttons on top of the page.

Required information for all users includes a name and an email address. User information can be also complemented with the details of Exchange ActiveSync or other mail accounts, and proxy or VPN accounts. Please, see the below articles for more detailed instructions.

More information:

How to add a user

How to import users from a CSV file

In GoTo Resolve MDM, location configuration items are used to represent the physical locations where the managed devices reside. A location can represent, for example, a continent, country, city, village, or even a building or some specific room, but only locations known to Nominatim are shown in the map in GoTo Resolve MDM.

In addition, the locations can be arranged into a hierarchy, and there is no limit for the depth of the hierarchy. The map location in GoTo Resolve MDM is always calculated based on the leaf node in the location hierarchy. For example, if the location hierarchy is "Europe > Switzerland > Bern", then Bern would be the leaf node.

You can manage locations in the Company > Attributes page.

For a single device, the location can be defined using the Location field on the Settings tab of the device form.

Organizations can be used to capture your organization's organizational structure.

You can arrange the organizational units into a hierarchy, and there is no limit for the depth of the hierarchy.

You can manage organizations in the Company > Attributes page.

For a single device, the organizational unit can be defined using the Organization field on the Settings tab of the device form.