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Adding a user

Learn how to add a new user manually into GoTo Resolve MDM.

To add multiple users at once you can import them either from a CSV file or from Microsoft Active Directory.
  1. On the Company > Users page, click Add.
  2. Fill in the user information in the relevant boxes. Notice that you are required to enter the email address, first name, and last name of the user. The email address and phone number information are used to enroll devices to GoTo Resolve MDM, so make sure you enter them correctly. Always input your phone number in the international format including the country code, for example, +1 302-678-3616. This ensures that enrollment SMS messages (if selected) are received correctly.
    Adding user information in Miradore.
Results: After you have added a new user(s), you may want to define user-specific settings, including settings for email accounts, Mail for Exchange, VPN connections, or proxy servers. You can now also import device identifiers from CSV, in order to link users to devices before enrollment.
Article last updated: 23 September, 2022