How do I contact Customer Support?
Our support team is here to help! The resources below will answer most common questions, but if you can't find the solution you're looking for, we have live agents available to help. Each article on this support site has contact options that will route you to the team members who know most about that topic.
Miradore and GoTo have joined together to provide an all-in-one business communications and IT management experience for small and medium-sized businesses called GoTo Resolve MDM.
What won't you find at this support site?
This support site provides information about GoTo Resolve MDM only. Yes, it's Resolve by name, but no, you won't find resolutions for issues related to other GoTo products here. When you have a problem with another GoTo product, like Rescue, Central, GoToMeeting, GoToConnect, or Hamachi, please visit the GoTo Support Center.
Search FAQs (Recommended)
Get answers fast with our robust library of help articles and videos. Enter your question in the search bar above or explore the categories on our support homepage.
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Ask the Community
Check out the GoTo Resolve MDM Community to crowd source your question and read relevant posts from our product experts and other GoTo Resolve MDM users like you. You can also join the Community to post your own questions and reply to others.
Contact our team
To help us route you to the most knowledgeable agent, be sure to use the contact options on a relevant help article. Prefer to be placed in our general support queue? Select Contact Support. Please note we removed email as a contact option in some countries.
Why are you recommended to search for an article before contacting us?
When you get in touch with us from a specific support page, our customer support agents will get a better idea about your issue before you actually contact us. This helps our agents and saves time for you to find a resolution for your problem.
Why don't you get a direct phone number?
Depending on your country or region, we offer different phone support numbers. To make sure that you get the right number, we need you to select your country first on the Contact Support form.
Support for other products
This support site provides information about GoTo Resolve MDM only. For information about other GoTo products, such as Rescue, GoToMeeting, or GoToConnect, please visit the GoTo Support Center. Alternatively, use one of the following links to go directly to your product's support page:
GoTo Resolve - https://support.goto.com/resolve
GoToMeeting - https://support.goto.com/meeting
GoToWebinar - https://support.goto.com/webinar
GoToTraining - https://support.goto.com/training
Central - https://support.logmeininc.com/central
Hamachi - https://support.logmeininc.com/hamachi
Rescue - https://support.logmeinrescue.com/
join.me - https://support.logmeininc.com/joinme
GoToConnect - https://support.goto.com/connect
GoToMyPC - https://support.logmeininc.com/gotomypc
GoToAssist Remote Support - https://support.logmeininc.com/gotoassist-remote-support
GoToAssist Service Desk - https://support.logmeininc.com/gotoassist-service-desk
GoToAssist Corporate - https://support.logmeininc.com/gotoassist-corporate
GoToAssist SeeIt - https://support.logmeininc.com/gotoassist-remote-support?labelid=4f28ed7d
OpenVoice - https://support.goto.com/openvoice
Grasshopper - https://support.grasshopper.com/